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The Airawat Group formed the Airawat Aviation Academy (P) Ltd. (AAAPL) envisioning the need for well-trained and highly skilled service professionals in fields of Aviation, Healthcare, Hospitality, Retail, Road Safety and Infrastructure. The growing demand for customer satisfaction in areas of service excellence and planning led to institutionalizing AAAPL’s training delivery to the next level. This translated into the creation of the ‘Institute for Excellence in Services & Planning (IESP)’.

The program curriculum and training manuals are designed with precision; keeping the course content pertinent to the subject, holistic and in line with international standards.

Excellence being our competency, IESP’s ‘Learning & Development’ wing focuses entirely on developing customized training solutions in the Services and Planning sectors through its 2 Training formats:
 
 
Business to Business Training (B2B) :
Imparting latest and need-based training to other Corporate Organizations. We have successfully trained 7000 professionals, till date.
 
Aviation Programs being offered for a wide category of staff / functions :
 
a Customer Service Agents
a Handyman
a Ramp Supervisor/ Agents (Operators)
a Ground Support Maintenance Engineers
a Cargo Familiarization & DGR Training – Cargo Warehouse
a Airport Familiarization & Apron Safety
 

and many more…………

 
Healthcare Programs in ‘Behavioral / Soft Skills Training’ being offered for a wide category of staff/ functions :
 
a Customer Service Executives
a Guest Relations Executives
a Personal / Office Assistants
a Secretaries
a Management Staff – Entry / Mid/ Senior Level
 

and many more…………

 
Road Safety Programs being offered in :
 
a Skills of Defensive Driving (DDC) Training
 
For other sectors :
 
The above training programs can be customized for other sectors, as well, across job categories and job functions.
   
Business to Customer Training (B2C) :
 
Imparting training to students and aspiring professionals. We have successfully trained 2000 students till date, across India, with a 90% placement success rate.
 
Courses offered :
 
a Airport Handling Management
a Cargo & Courier Management
a Cabin Crew & Hospitality Management
a Profile Training (Tailor-made)
a Healthcare Management
a Retail Management